Welcome to Creative HR Services

Hi, I’m Jackie, Founder of Creative HR Services. With 25 years of experience and as a Chartered Member of the CIPD, I specialise in providing HR support across a range of industries. From creative and tech companies to education and more, our services are expertly designed to meet the unique needs of any company at any stage of their growth.

Why Choose Creative HR Services?

• Clear and Simple Communication: As your HR Consultant, we keep things straightforward. You won't find any HR or corporate jargon here—just clear and simple HR advice and support to ensure your strategies are understood and effectively implemented.
• Hands-on Support: More than just advising, we provide assistance every step of the way. From drafting all necessary letters and documentation to attending meetings with employees, our involvement helps take the stress away, allowing you to focus on running your business.
• Dedicated Service: As your HR Consultant, you’ll never have to explain your business multiple times to different people. We understand your business and work as an extension of your team.
• Flexible Payment Options: We offer a variety of payment models to suit your needs, including pay-as-you-go, our popular 'bank of hours' option for pre-purchasing hours at a discounted rate, or our unique "Your HR Department" service. Whether you're based in London, the South East, or anywhere else in the UK, we adapt our services to meet the specific demands of your business.
• Specialised Expertise: With over 25 years of experience across a wide range of industries, we've developed a deep understanding of the unique challenges faced by SMEs. This extensive expertise enables us to deliver proactive, bespoke HR solutions tailored to the specific needs and opportunities of any SME.

Our Services Include:

• Customised Employment Contracts and Policies: We draft tailored employment contracts, employee handbooks, and company policies, ensuring they are fully up to date and include all necessary terms to protect your business. Our services help safeguard your business by making sure all documentation is compliant with current laws and best practices.
• Employee Relations: Our services encompass managing complex disciplinary cases, resolving grievances, addressing staff issues promptly, managing long-term absences, and handling underperforming employees. With the support of our experienced HR consultants, we ensure your work environment remains positive, compliant, and conducive to high performance.
• Restructures and Redundancies: We offer hands-on support to navigate organisational changes smoothly and compliantly. Our comprehensive service includes drafting all necessary documentation and letters, holding consultation meetings with employees, and providing ongoing support throughout the process. At every step, we ensure that your business meets legal requirements and maintains best practices, helping to manage transitions effectively and with sensitivity.
• Employee Engagement: We assist in a range of initiatives, including drafting your company values, setting up tailored appraisal systems, conducting engagement surveys, and reviewing salary and benefits to ensure competitiveness—all aimed at boosting employee motivation.
• Recruitment Package: We take the stress out of recruiting. Our £699 recruitment package includes an advertisement on a top recruitment platform, ad creation, efficient applicant management with the Hireful ATS, candidate shortlisting, and proactive LinkedIn headhunting for up to 50 candidates, ensuring you attract the best talent efficiently.
• Training for Managers: As your HR Consultant, we empower your managers through bite-sized training sessions, covering essential topics such as an introduction to line management, giving and receiving feedback, handling difficult conversations, setting SMART goals, and conducting career conversations. These sessions are designed to equip your managers with the skills needed to effectively lead and motivate their teams.
• HR System Implementation: As partners with leading HR system providers, we offer expert guidance in selecting the right platform for your business. We manage the entire implementation process from start to finish, streamlining your HR processes and enabling you to transition from spreadsheets to a more efficient, integrated HR system.

Partner With Us

At Creative HR Services, we recognise that the strength of your team is crucial to your company's success. Let's work together to ensure your SME not only grows but thrives. Reach out to us today to explore how our bespoke HR solutions can support your business's success.