absence management

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Supporting businesses to manage sickness absence effectively

Managing sickness absence can be challenging. While some absence is inevitable, high or unmanaged absence can lead to increased costs, reduced productivity and added pressure on your team.

Creative HR Services helps businesses manage both short-term and long-term sickness absence effectively, ensuring the correct procedures are followed while supporting employees fairly.

How we support you

We provide practical, hands-on HR support across all areas of absence management, including:

• Managing persistent short-term absence 
• Supporting long-term sickness absence 
• Absence monitoring and review processes 
• Return-to-work meetings 
• Advice on capability procedures where appropriate 
• Referrals to occupational health providers 
• Guidance on reasonable adjustments and disability considerations 

Why effective absence management matters

A clear and consistent approach to absence management helps you:

• Reduce payroll costs linked to absence 
• Maintain productivity and business continuity 
• Identify patterns and underlying issues early 
• Support employees back to work appropriately 
• Reduce pressure on other team members 

Supporting employees and meeting legal obligations

In some cases, absence may be linked to an underlying health condition or disability.

We help you understand your responsibilities under the Equality Act 2010, including when to consider reasonable adjustments and when to seek occupational health advice.

Handling these situations correctly is essential to support employees fairly and reduce the risk of discrimination claims.

Practical support tailored to your business

We can also support you with:

• Reviewing and improving absence management processes 
• Designing clear absence policies and procedures 
• Supporting absence meetings and communication 
• Advising on complex or sensitive cases 

Our focus is simple, helping you balance the needs of your business while ensuring employees feel supported.

Creative HR Services provides practical HR advice and sickness absence management support for businesses across Surrey, London and the South East.