Discipline, grievance, and disputes

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Employee Relations HR Support for SMEs

Managing employee relations issues can be one of the most challenging aspects of running a business. Whether you're dealing with a disciplinary matter, employee grievance, workplace dispute or performance concern, it's important to follow a fair and legally compliant process.

At Creative HR Services, we provide practical employee relations HR support for SMEs, helping business owners and managers resolve workplace issues confidently while reducing legal risk.

We can support you with:

• Disciplinary procedures and misconduct issues
• Employee grievances and workplace complaints
• Workplace disputes and conflict resolution
• Workplace investigations
• Performance management and capability procedures
• Contract changes and variations
• Settlement agreements
• Managed exits
• Mediation and informal resolution
• Practical HR Support every step of the way

We work alongside your managers, providing practical HR advice and support throughout the process, including:

• Advice on the correct employment law procedures
• Planning investigations and gathering evidence
• Drafting letters and documentation
• Guidance on suspension decisions where appropriate
• Support during disciplinary, grievance and appeal meetings
• Advice on appropriate outcomes and next steps

Our aim is to help you resolve employee issues fairly, consistently and in line with UK employment law while protecting your business and maintaining positive working relationships wherever possible.

HR support that grows with your business

Whether you need support with a one-off employee issue or ongoing HR advice, we're here to help.

Our HR Foundations and HR Complete retainers provide ongoing access to an experienced HR consultant who can support you with disciplinary procedures, grievances, investigations, performance management and all other day-to-day HR matters.

If your priority is keeping your HR policies compliant and up to date, our Creative HR Compliance Club provides access to a comprehensive HR policy library together with employment law updates and policy updates whenever legislation changes.

Creative HR Services provides employee relations HR support, disciplinary advice, grievance support and workplace investigation services for SMEs across Surrey, London and the South East.

Frequently asked questions

When should I seek HR advice for a disciplinary issue?

As early as possible. Taking advice before starting a disciplinary process helps ensure you follow a fair procedure and reduce the risk of legal claims.

Can you help with employee grievances?

Yes. We can advise on grievance procedures, investigate complaints, prepare documentation and support managers throughout the process.

Do you support workplace investigations?

Yes. We can conduct or support workplace investigations, helping ensure they are thorough, impartial and legally compliant.

Can you provide one-off HR support?

Yes. We can help with individual employee relations issues or provide ongoing support through our HR retainers.