HR outsourcing
HR Outsourcing | Expert Outsourced HR Services for small businesses
HR outsourcing that gives you confidence to focus on your business.
Managing people becomes more complex as your business grows. Managers need support, employee issues arise, employment law changes, and keeping your HR documentation and processes up to date takes time.
At Creative HR Services, we provide professional, practical HR outsourcing for businesses across the UK.
Our team of four experienced HR consultants has 80 years of combined HR experience, helping employers manage their people confidently while reducing employment law risk.
Think of us as your outsourced HR department. We become an extension of your business, providing the HR expertise and ongoing support you need without the cost of employing an in-house HR manager.
What is HR outsourcing?
HR outsourcing means partnering with an external HR consultancy to manage some or all of your HR requirements.
Instead of employing an in-house HR professional, you have access to experienced HR consultants who get to know your business, your people and how you operate.
Depending on the level of support you need, your outsourced HR partner can help with everything from employment contracts and policies to employee relations, recruitment, manager development and HR strategy.
It gives growing businesses access to professional HR expertise while allowing owners and managers to focus on running the business.
When should you consider outsourcing HR?
Many businesses start without dedicated HR support.
When there are only a few employees, HR can often be managed by the business owner or another member of the team. But as the business grows, managing people tends to become more complex.
It may be time to consider outsourcing your HR if:
Managers are regularly asking you HR questions
Employee issues are taking up more of your time
You're recruiting more frequently
You need more consistent HR processes
Your managers need support managing their teams
You're worried about keeping up with employment law
Your contracts and policies need updating
You want to improve performance, engagement or retention
You need HR expertise but aren't ready to employ an HR manager
Outsourcing gives you the reassurance that experienced HR support is there when you need it.
Your outsourced HR department
Our aim is to become a trusted extension of your business rather than simply being someone you call when something goes wrong.
We can support you across the employee lifecycle, including:
HR foundations
Employment contracts
Staff handbooks and HR policies
HR processes and procedures
Employment law compliance
HR systems
Onboarding processes
Managing your people
Performance management
Probation reviews
Sickness absence
Employee wellbeing
Flexible working
Family-friendly rights
Manager coaching and support
Employee relations
Disciplinary procedures
Grievances
Workplace investigations
Capability
Mediation
Redundancy and restructuring
Settlement agreements
Growing your business
Recruitment support
Manager training and development
Employee engagement
HR strategy
Organisational development
Succession planning
You get practical advice designed around the realities of running a small or growing business.
Flexible outsourced HR solutions
Every business is different, so we offer different levels of HR outsourcing depending on how much support you need.
HR Retainers
Our HR retainers provide ongoing support from an HR consultant who gets to know your business.
Depending on the package you choose, support can include HR advice, employment law updates, contracts and policies, proactive guidance and practical support with your people challenges.
For growing businesses, this can provide many of the benefits of an internal HR function without the cost of employing an HR manager.
HR Compliance Club
If your main priority is keeping your HR policies compliant, our HR Compliance Club provides professionally drafted HR policies, employment law updates and practical guidance as legislation changes.
Pay-As-You-Go HR
Not every business needs ongoing outsourced HR.
If you only need occasional support, our pay-as-you-go service allows you to access professional HR advice when an issue arises without a monthly commitment.
Proactive HR, not just reactive advice
Good HR isn't only about dealing with problems.
As your outsourced HR partner, we can help you identify potential issues before they become bigger problems and put the right foundations in place as your business develops.
That might include reviewing your contracts and policies, improving probation processes, introducing better performance management, supporting new managers or preparing for employment law changes.
The aim is to help you build a business where managers feel confident, employees understand what's expected of them and people issues are dealt with fairly and consistently.
Why outsource HR to Creative HR Services?
We specialise in supporting small businesses and understand that smaller businesses need practical advice that works commercially.
Clients choose Creative HR Services for:
Over 58 years of combined HR experience
A team of three experienced HR consultants
CIPD HR professionals
SME HR expertise
Practical, commercially focused advice
Flexible levels of support
Transparent pricing
Friendly and approachable consultants
Proactive as well as reactive HR support
UK-wide support
We won't overwhelm you with unnecessary processes or legal jargon. We'll explain your options clearly, help you understand the risks and support you in making the right decision for your business.
HR outsourcing for growing businesses
We support businesses across a range of industries, with particular experience working with creative agencies, PR and communications businesses, marketing agencies, production companies, digital businesses, technology companies and professional services.
Whether you're employing your first few people or managing a team of over 100, we can tailor our outsourced HR support to the size and needs of your business.
Frequently asked questions
What is HR outsourcing?
HR outsourcing is when a business uses an external HR consultancy to provide some or all of its HR function, rather than employing its own in-house HR team.
Is HR outsourcing suitable for small businesses?
Yes. Outsourced HR can be particularly useful for small and growing businesses because it provides access to experienced HR professionals without the cost of employing an in-house HR manager.
How much does outsourced HR cost?
The cost depends on the level of support your business needs. We offer different options including HR retainers, pay-as-you-go support, and the Creative HR Compliance Club, so you can choose an approach that works for your business.
Will we have a dedicated HR consultant?
Our retainer services give you ongoing support from an HR consultant who gets to know your business, your team and the way you work.
Can you deal directly with our managers?
Yes. We can work alongside your managers, providing advice and coaching so they feel confident dealing with day-to-day people issues.
Ready to outsource your HR?
If managing HR is taking more of your time, your managers need additional support or your business has reached the stage where you need professional HR expertise, Creative HR Services can help.
Get in touch to find out how our outsourced HR services can give you the HR support of a growing business without the overhead of an in-house HR department.