HR Support
HR Support | Practical HR Support for SMEs
Need help with an HR or employee issue?
Managing employees isn't always straightforward.
Perhaps an employee isn't performing, you've received a grievance, sickness absence is becoming difficult to manage, or you're considering making changes to someone's role.
Sometimes you simply need an experienced HR professional to talk through the situation, explain your options and help you decide what to do next.
At Creative HR Services, we provide practical HR support for businesses across the UK.
Whether you need help with a one-off employee issue or want access to ongoing HR advice, our experienced HR consultants are here to help.
Practical HR advice for employers
You might contact us because:
An employee isn't performing
Someone is regularly absent from work
You've received a grievance or complaint
You need to manage a disciplinary issue
An employee has raised concerns about their manager
You're considering redundancy or restructuring
You need to manage a difficult probation
You've received a flexible working request
You need to investigate a workplace complaint
You're considering a settlement agreement
You need help with maternity, paternity or family leave
You need an employment contract or policy reviewed
You're simply unsure whether you're following the right HR process
Whatever the situation, we'll help you understand your options, the potential risks and the practical steps to take.
HR support for small businesses
Many small businesses don't need a full-time HR manager. But when an employee issue arises, having access to someone who understands employment law and knows how to manage the situation properly can make a significant difference.
Our HR support for small businesses gives you access to experienced HR professionals when you need them.
We can guide you through the process, prepare letters and documentation, coach managers before difficult conversations and support you through more complex employee situations.
Employee relations support
We regularly support employers with:
Performance and capability
Disciplinary procedures
Grievances
Sickness absence
Workplace investigations
Probation concerns
Flexible working requests
Redundancy and restructuring
Settlement agreements
Mediation and workplace conflict
Our approach is practical. We'll explain what the law requires, but we'll also help you consider what's reasonable, and appropriate for your particular business.
Employment contracts, policies and HR documentation
Good HR documentation provides clarity for employees and helps protect your business.
We can help with employment contracts, staff handbooks, HR policies and the documentation needed to manage employee issues.
We can also review your existing documentation and recommend changes where employment law or your business has moved on.
Support for your managers
Managers are often the first people expected to deal with employee issues, but many have had little formal training in people management.
We can support your managers behind the scenes, helping them prepare for conversations and giving them the confidence to deal with issues fairly and consistently.
We also provide manager coaching and training in areas including performance management, feedback, difficult conversations, absence management, discrimination and harassment.
Flexible ways to access HR support
You can choose the level of support that suits your business.
Pay-As-You-Go HR Support
Ideal when you have a specific HR or employee issue and need expert advice without an ongoing commitment.
Ongoing HR Support
If HR questions are becoming more frequent, our HR retainers give you ongoing access to professional HR support as your business grows.
HR Compliance Club
If your priority is keeping your HR policies and employment law knowledge up to date, our HR Compliance Club provides a cost-effective compliance option.
Why choose Creative HR Services?
Our team of four experienced HR consultants has 80 years of combined HR experience.
We specialise in supporting SMEs and understand that you usually don't want a lengthy explanation of employment law, you want to know what you can do, what the risks are and what you should do next.
Clients choose us for:
Experienced CIPD HR professionals
Practical HR and employment law advice
Specialists in supporting small businesses
Commercial solutions
Friendly, approachable consultants
Flexible ways to access HR support
Transparent pricing
UK-wide support
Frequently asked questions
Can I contact you about just one HR issue?
Yes. You don't need to sign up to an HR retainer. Our pay-as-you-go HR support is available if you need help with a specific issue.
What employee problems can you help with?
We regularly help employers with performance concerns, disciplinary matters, grievances, sickness absence, probation, redundancy, workplace investigations, flexible working and other employee relations issues.
Can you help me prepare for a difficult employee meeting?
Yes. We can help you plan the meeting, prepare the questions and documentation and coach you on how to approach the conversation.
Do you provide HR support for small businesses?
Yes. Supporting small businesses is our speciality. You can access experienced HR advice without needing to employ an internal HR manager.
Looking for HR support?
If you're dealing with an employee issue and aren't sure what to do next, you don't have to work it out alone.
Contact Creative HR Services for practical HR advice and support from an experienced HR consultant. We'll help you understand your options, manage the situation properly and move forward with confidence.